Being a great Avon Mentor means you get to partner with new Representatives who will look to you for support, inspiration and motivation as they launch their business.  A Mentor can be a Sales Leader, District Sales Manager, or a Representative, anyone who recruits a New Representative.

If a new Representative recruits a friend, it is appropriate for that new Representative’s Mentor to step in and demonstrate how to mentor. A District Sales Manager can also be a resource to support the training Mentoring can go from a partner to partner experience to an entire team support system. This go-to guide is designed to take you through some of the tips and techniques of successful mentoring.

The key to a strong team is building solid relationships with individual team members. Understanding their passions and motivation – their WHY – for starting their Avon business is key to supporting and guiding to success

When a team member looks to you for help, be ready to brainstorm and help guide her to the training tools that will help her succeed.

When a team member looks to you for help, be ready to brainstorm and help guide her to the training tools that will help her succeed.
Now, that you have the basics, here are the keys to being a great Avon Mentor. We’ve provided all the details so this is easy as 1-2-3.

3 KEYS TO GREAT MENTORING: with your new Representative to grow their business

1 – Connect and Engage others to do what you do

2 – Coaching to Grow Their Business

3 – Teach Others to do What You do

1 – Connect and Engage. To help you with this kickoff communication, Avon has created an entire plan that includes the emails we send to new Representatives, and additional information she should hear from you. You can access the following helpful support on the New Rep Center:

  • Complete communication from the Avon home office to new Representatives
  • Suggestions for what you can say as a mentor – and how to say it: – Readymade templates for both SMS and email – Suggested timing of all communications

We encourage you to give her a call as soon as she’s enrolled (within 24 hours) and schedule a Get Together to review her Getting Started Guide and Avon Starter Kit. Here are some things to cover:

  • Talk about her WHY
  • Create her Contact List
  • Review her KickStart Program
  • Set goals
  • Teach her how to use her Starter Kit
  • Reinforce how to sell and network

New Representatives can find helpful tools to boost their skills on each of these topics. During your first connection, get online and help her navigate these training tools.

2 – Coaching to Grow Their Business.  Why is coaching so important? – It’s all about building relationships through a one-on-one connection – It helps keep goals clear and team members accountable for making them happen. – You’re there to guide, redirect and cheerlead, as needed. Pay attention to questions and concerns.

  • How often do I coach? Schedule a Mentor coaching call weekly (first 4 weeks, then as often as needed). Calls could be as short as 15 minutes and should be fun and all about strengthening your relationship. Before your call:
    Check her sales and recruiting numbers – See campaign and KickStart results on >Downline Manager for Sales Leaders and Sales Management Online>District Manager Online for District Sales Managers Set up calls on the same day and time of the week.
  • Take notes on every call so that you can refer back to them.
  • Ask for permission before you give feedback. Always start with a compliment/something positive.
  •  Coaching on your call: The outline below will help make your calls easy and effective.
  • Review results from last week’s goal, recognize accomplishments (big or small) and something she learned from the experience.
  • Talk about goals for the coming week – Does she have all the resources she needs, or does she need some specific training or guidance?
  • What sales/training activities will she be doing to help her meet her goal? – The Onboarding program is set up for just in time training that provides bite-size pieces so it feels    achievable. No need to overwhelm her with all the info all at once – Her goal is to achieve the KickStart program. Your goal is to help her understand the need to secure   more customers, get referrals, increase customers she serves each campaign and provide great   service to all her customers – Take a look at the Income Producing Activities training piece at for some suggested activities.
  • What do coaches do? – Ask open-ended questions – Listen A LOT. Follow the 80/20 rule (80% listening, 20% talking) – Support, encourage and inspire to achieve goals, and create new ones.
  • Confirm day and time for next call and share your excitement about next week’s update

3 – Teach Others to do What You do.  People who are great at mentoring others have certain skills in common. Here are some:

  • Communicating, Training, and Influencing Your Team.
  • Get together in person or on Skype/video chat with your new Representative.
  •  Set up a Team Page on Facebook and post: – Positive thoughts – Congratulatory call outs to Representatives with high sales and recruiting – Recognition and shout outs for milestone victories – Links to training Hold a group training with your team member and her new Representative – Use this Mentor Guide and the recorded Train the Trainer webcast available on
  • Send a personalized text or email to motivate and congratulate.
  •  Brainstorm with your own Mentor to share ideas, tools and new ways you can influence and recognize your team – Use your reports to understand, analyze and help plan the success of your  team’s business. By looking at real   numbers, you can quickly track real accomplishments and monitor activity to better support team members.


Remember, mentors are there for guidance, but you don’t have to have all the answers, you just have to be willing to share what you know and inspire others with your own unique knowledge and experience. You have all the support you will need right at your fingertips. For information on specific topics and questions; i.e. credit, returns, complete 90 day training and more – go to

“We all need someone who can inspire us to do better than we know how.”   – Anonymous

Learn More About becoming an AVON Independent Sales Representative and Mentor at

It takes just 5 minutes to sign up! Fill out a registration form and choose your tools to set up your online business immediately. Just $15 gets you started and makes you an official Avon Independent Sales Representative.

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AVON, THIS IS THE COMPANY that puts mascara on lashes and food on the tables. That fights wrinkles with one hand and Breast Cancer with the other. That knows the value of a perfect lip, but still opens its mouth and speaks out against Domestic Violence and for women’s financial independence. This is the company that not only brings beauty to doors, but also opens them. The company that supports more than 6 million Representatives in over 100 countries. This is Avon. The company that for more than 125 years has stood for beauty, innovation, optimism and above all for women.

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Shirl Papaian Avon Independent Sales Representative

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My mission is to keep you up to date on all of the new and exciting products and information from Avon and to support and encourage my Team to become successful representatives and leaders. ~ Shirl

About Avon Representative Shirl Papaian

Earn a FREE Trip with Avon

Shirl Papaian has been an Avon Representative since September 2014. She sells at the President’s Club Level (over $10,000 annually)and is a Gold Ambassador with almost 50 team members nationwide.

In 2016, Shirl was awarded on stage at the Annual PC Gala Luncheon for the highest online sales in her district, for earning President’s Club Level and other various incentives.

In 2016, Shirl has advanced from Ambassador to Silver Ambassador and to Gold Ambassador through her consistent efforts to grow and mentor her team of Avon Representatives.

Shirl is on track to earn Honor Society Level status by the end of the year with sales of over $20,000.

Together, Shirl and her team’s sales are more than $45,000. Her Team’s sales growth is at 342%. She is #1 in her District for Sales Team Growth and #4 in sales. She is #6 in sales growth in her division.

So far in 2016 Shirl has earned almost $2,000 in Avon bonuses in the “Journey to Gold Incentive” and has earned herself a Champion Blender by being #59 out of 400 Avon Ambassadors in the “Ignite Your Avon Torch” incentive. She also won all three awards in the “One Team, One Dream” incentive.

My Avon Story

I decided to become and Avon Representative in 2014.  My daughter had signed up and my sister-in-law had as well. My sister-in-law joined for the discount on her own purchases and my daughter gave it up after a while, she found she didn’t have the time she wanted to devote to it with two toddlers.

I had always thought about becoming an Avon Rep, but it was always just a thought. I remember my mom buying Avon when I was very young and was always mesmerized at all the products and how the Avon lady always looked so beautiful and polished.

My daughter was on our friend Leslie Reid’s team in Texarkana, TX.  We were friends on Facebook and I was always ordering from her; she had some great deals! One day she posted about joining her team and becoming an Avon Rep; I just decided right then and there to do it.

For the remainder of that first year I concentrated on learning as much as I could about the business; learning most everything on my own. Then in 2015 I devoted every extra dollar and minute I had to my Avon Business. I grew my customer base slowly but surely and over time my customer base and sales consistently increased. I even started my leadership journey at the encouragement of Emily Seagren who was Leslie’s upline.

I studied and learned everything I could from Emily and through hers and Leslie’s mentorship I am where I am today. My goal is to have 100 active representatives on my national team and to earn “Leader”  and “Honor Society” statuses by the end of 2016.

To join my Avon Team Shine, visit and use reference code SPAPAIAN.